Doppler | Recover revenue before it's gone.

Data We Collect

We collect information you provide directly to us, such as when you create an account, integrate your SaaS via our SDK, or communicate with us.

How We Use Data

We use the data we collect to provide, maintain, and improve our services, including identifying inactive users and managing reactivation sequences.

Unsubscribe vs. Erasure

There is an important distinction between unsubscribing and requesting data erasure. Unsubscribing removes you from active email sequences. Data erasure (deletion) permanently removes your email and personal data from Doppler and, upon request, from our customers' Doppler-connected records.

We retain email addresses after unsubscription because: (a) SaaS operators have a legitimate interest in maintaining suppression lists, (b) re-subscribing functionality requires email retention, and (c) regulatory compliance may require retention.

You may submit a deletion request at any time. We will process verified deletion requests within 30 days.

Your Rights

Under GDPR and CCPA, you have the right to access, rectify, or erase your personal data. You may exercise these rights at any time via our Data Removal Portal.